FREQUENTLY ASKED QUESTIONS
You Asked, We Answered
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If your question isn’t answered here, get in touch today.
WHAT IS YOUR RETURN POLICY?
Our return policy is designed with your peace of mind in mind. You have a generous 14-day window to return your purchase hassle-free, ensuring that you're completely satisfied with your mountain bike or you get your money back.
DO YOU DELIVER TO MY ADDRESS?
We offer 3 days nationwide delivery to ensure that riders all across the country can access our premium selection of mountain bikes. Wherever you are, we'll bring the thrill of biking right to your doorstep with our reliable and efficient nationwide delivery service.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept card payments for your convenience, making it easier than ever to secure your ideal mountain bike hassle-free. Whether you prefer Visa, Mastercard, or any major credit or debit card, we've got you covered, ensuring a smooth and secure transaction every time.